Privacy Policy

We collect information you provide directly to us, including:

• Name, email address, and phone number when you contact us or create an account
• Shipping and billing addresses for order fulfillment
• Payment information (processed securely through our payment providers)
• Communication preferences and feedback you provide
• Information about your home and design preferences when using our design services

We also automatically collect certain information when you visit our site, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about products, services, and promotions
• Provide personalized design recommendations
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Service providers who assist in order fulfillment, payment processing, and delivery
• Our maker partners when necessary to complete custom orders
• Analytics providers to help us understand site usage
• Law enforcement when required by law

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though some features may not function properly without cookies.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@patina.com.

Our services are not directed to children under 16, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.